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Our Journey

Evolve BPO logo representing our commitment to innovative call center outsourcing and comprehensive BPO solutions

Evolve Bpo was Founded by Syed Mesam in 2016, Evolve BPO is a family-owned business proudly rooted in both Canada and Pakistan. Specializing in high-quality call center services, we have grown from an Upwork agency partner to a trusted outsourcing provider serving clients across Canada, the United States, the UK, the UAE, Saudi Arabia, and beyond. With a multilingual team fluent in English, Hindi, and Urdu, we offer seamless customer support tailored to diverse markets. In today’s digital world, location is no barrier—we are committed to delivering exceptional service wherever your business needs us.

Our Team

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Syed Mesam

Founder & CEO

Hi, I'm Syed Mesam. A visionary entrepreneur, BBA graduate, and leader in the BPO industry. With 10 years of experience in business development, customer service, and outsourcing, I founded Evolve BPO to help businesses scale. Passionate about innovation, I transform customer interactions into growth through cutting-edge solutions, ensuring success.

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Sajira Hafejee

Owner & Partner

Hi, I'm Sajira Hafejee, a business leader with 15 years of experience in the BPO industry. As a Business Partner at Evolve BPO, I oversee operations in Canada, working with top companies like Winsham, Walker Industries, and more. With a Foundation Degree in Business, I specialize in sales management, client relations, and business growth, ensuring excellence in every service we provide.

Linkedin
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Minha Jaffri

Co-Founder

Hi, I'm Minha Jaffri. A results-driven entrepreneur, BCom graduate, and passionate leader in the BPO industry. With 8 years of experience in customer service, sales, and team management, I have played a key role in shaping Evolve BPO into a high-performing outsourcing company. Dedicated to efficiency and client success, I thrive on building strong teams that deliver exceptional results.

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Our values

At Evolve BPO, we are built on integrity, excellence, and customer-first service. We foster trust, transparency, and long-term partnerships, ensuring quality in every interaction. Our team embraces innovation and adaptability, delivering cutting-edge solutions tailored to your needs. With a diverse, multilingual workforce, we bridge global markets, creating seamless customer experiences.

  • Clear Communication

  • Customer First

  • Growth & Innovation

  • Reliability

  • Integrity

This Is Us In Numbers

$1M

Clients’ Income during the Last Quarter

50+

Business Partners in Over all the World

10

Years of Experience

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